When your client is a minor

It is important for professionals in social welfare and healthcare services and pharmacies to be familiar with the operating models concerning underage clients. A minor’s data must be recorded correctly in order for it to be displayed correctly to the minor’s guardians in MyKanta.

The operating models are designed to support situations where the client is a minor, either with or without a guardian. There are differences between the operating models in social welfare and healthcare services.

In Kanta’s online school, you can learn the basics of the operating models related to managing a minor’s affairs and their rights. The online course on clients under the age of 18 is intended for professionals in the social welfare and healthcare sector and pharmacies. It is also suitable for students in these fields. The online course is free of charge and takes around 40–60 minutes to complete. 

Guidelines for healthcare professionals

The assessment of a child’s decision-making capacity affects things like the information about the child that is displayed to their guardians in MyKanta. That’s why it is important that you always record children’s data carefully and correctly.

The healthcare professional must always assess the minor’s decision-making capacity in a treatment situation. Always assess a child’s decision-making capacity on a case-specific basis, taking into account the minor’s age, level of development and the issue regarding their care. For younger children, you can base your assessment on the developmental level generally inferred from their age. 

Record your assessment of the child’s decision-making capacity by selecting whichever of the four options for structured recording best corresponds to the outcome of the assessment. This information must be recorded with each service event (appointment, follow-up or remote contact) and prescription.

If you consider the minor to lack decision-making capacity, their data will be disclosed to their guardian. In such cases, the guardian will be able to view the child’s data in MyKanta. 

If you deem a minor to have decision-making capacity, they can decide for themselves whether their guardian can have access to their data. A minor may deny the sharing of data concerning an appointment, course of treatment, or a prescription with their guardians.

Structured data entry of the assessment of decision-making capacity

If you have an information system that records a structured assessment of decision-making capacity, enter the value corresponding to the assessment in the child’s record. The options are as follows:

  • Value 1: Minor not competent to make decisions; data will be shared with guardians
  • Value 2: Minor competent to make decisions; allows data to be shared with their guardians
  • Value 3: Minor competent to make decisions; denies consent to sharing data with their guardians
  • Value 4: The minor’s decision-making capacity is unknown; no data will be shared with their guardians.
Value 4 may only be used in specific situations

You can only use value 4 in specific, restricted situations Using this value prevents the data from being displayed to guardians in MyKanta, regardless of the child’s age. This value is intended for situations where you have not yet been able to assess the minor’s decision-making capacity. Nevertheless, always assess the child’s decision-making capacity as soon as possible and change the entry to reflect your assessment.

The default value of 1 can be used in patient information systems for children under 12 years of age. Nevertheless, always assess the minor’s decision-making capacity and change the default value to reflect your assessment as necessary.

Data of a child over 10 years of age that does not include information about the minor’s decision-making capacity and their will to share their data will not be visible to the child’s guardians in MyKanta.

If you do not have an information system that records decision-making capacity assessments as structured data entries, follow THL’s guidelines on displaying data and acting on behalf of a minor in MyKanta: Guidelines for healthcare professionals (pdf, thl.fi, in Finnish)(opens new window).

Guidelines for social welfare professionals

Minors’ social welfare services client data will become available in MyKanta in stages. The data will start to be visible in MyKanta once the necessary changes have been made to information systems.

Client data will gradually start to be shared between social welfare service providers. Read more on how minors can influence have a say in how their data are shared.

As a general rule, the guardian of a child under the age of 18 has the right to see their child’s client data in MyKanta, based on guardianship. According to the law, the guardian’s duty is to safeguard the child’s development and wellbeing. The guardian therefore has the right to decide on the child’s care, upbringing, place of residence and other personal matters. 

The child’s data may also be viewed by another person who has the right to access information about the child's affairs, for example, under a shared-custody agreement. The person entitled to access information may be the child’s non-custodial parent or a guardian who has no decision-making rights in matters relating to the child’s social welfare.

You can restrict what minor’s data is displayed to their guardians in MyKanta on a case-specific basis. There must always be a compelling reason for restricting the display of data. Always indicate in the minor’s documents whether or not the documents will be shown to the minor’s guardians.

Inform the minor of their right to prohibit their data from being shown to their guardians. If the minor requests that the data not be shown, assess whether the request can be approved. In your assessment, take into account the minor’s age, development level and the reason for their appointment. 

You should also always assess whether it is necessary to restrict the sharing of data with guardians, even if the minor does not prohibit or request this.

Last updated 13.6.2025