Customer service
The customer service for professional clients is available to answer questions about being a Kanta Services client and joining the client test service. It also provides general advice about the Kanta Services.
- Telephone: 020 634 7787 (Mon-Fri 7.00am - 5.00pm)
- Email: kanta@kanta.fi
Technical support
You may contact us in the event of disruption or if you need technical support with using the Kanta Services.
- Telephone: 020 634 7787 We are available Monday to Friday from 7.00am to 5.00pm (but users can report technical problems 24 hours a day).
- Email address: tekninentuki@kanta.fi
We can help you with any issues with Kelain from Monday to Friday between 7.00am and 5.00pm.
Reporting faults
In the event of a fault, always complete the fault report form (pdf). If the incident is urgent, please also call the Kanta Services’ technical support on 020 634 7787 (available 24 hours a day).
System development support
For assistance with system development questions, please contact:
- Email: kanta@kanta.fi
Joint testing
Registration and further information about joint testing:
- Email address: yhteistestaus@kanta.fi