Customer service for citizens

You can contact our customer service by email or telephone. You can also interact with the Kanta chatbot 24 hours a day.

Managing affairs in MyKanta

You can see your own information in MyKanta 24 hours a day.

Log in to MyKanta(opens new window)

Contact channels

The Kanta chatbot provides advice on our website 24 hours a day for questions related to MyKanta, prescriptions, and acting on behalf of another person. The chatbot is available in Finnish and Swedish.
Customer feedback form
Telephone: 020 634 4588. We serve customers Mon–Fri from 9am to 4pm.
Email: asiakaspalvelu@kanta.fi

Fault situations

Read the instructions on what to do in the event of service disruption.