Possible change situations to be notified to the Kanta Services are, for example, changes in the health and social service enabler’s
- contact persons
- organisation structure
- systems or access points
- reception of prescription renewal requests
Updating of contact details
Service enablers manage their own contact details (e.g. appointment and invoice addresses and contact persons’ details) in Kanta Extranet. Guidance on this is available in
- the instruction Näin teet liittymishakemuksen ja päivität asiakastietosi (How to submit the application to join Kanta and update your client data) (pdf, thl.fi, in Finnish only)
- Kanta Services training videos
Changes that have an impact on the use of Kanta Services must be taken into account in changes in the service enabler’s organisational structure.
An organisational change may result in, e.g.
- deployment of the Kanta Services as a new organisation
- termination of a previously made undertaking
- change of controller.
Possible technical changes may include, e.g. a change in the information system or access point used.
If the business ID is unchanged, the client account in the Kanta Services will continue on the basis of the previous commitment.
If the business ID changes, the Kanta Services will interpret this as a new client. In such a case, the service enabler must deploy the Kanta Services as a new client. The business ID may change, for example, in incorporation situations.
Change of service enabler's name
The name of a service enabler that has joined the Kanta Services is transferred into the systems of the Kanta Services from THL’s Code Service registers. It is not necessary to separately notify the Kanta Services of a change of name. Updating of data is described in THL’s instruction Tietojen tarkastaminen SOTE-organisaatiorekisteristä ja päivityksistä ilmoittaminen (Verifying data from the SOTE organisation register and notifying of updates), version 30.1.2017 (pdf, thl.fi, in Finnish only).