Notices

19/02/2020, Notice - Developers

The purpose of this notice is to provide guidance to system suppliers on how to proceed when a certificate of conformity is about to expire. The announcement has been prepared in cooperation between Kela, Finnish Institute for Health and Welfare (THL), Traficom and the National Supervisory Authority for Welfare and Health (Valvira).

30/01/2020, Notice

The Kanta Services has established itself in the everyday lives of citizens and healthcare professionals. Its user numbers are still growing rapidly. My Kanta Pages had more than 20 million logins during last year.

15/01/2020, Notice

Currently, a parent or guardian is able to view data concerning a child under the age of 10 in My Kanta Pages. The need to extend the parent’s right to act on behalf of their children has been identified and work on this issue is ongoing. The objective is to complete the task during 2020.

07/01/2020, Notice

Technical updates have been carried out on the Kanta Services and the kanta.fi website on 7 January 2020. If there are any problems with using the service, it is worth upgrading the web browser and the operating systems of the phone, tablet and computer to a later version.

30/12/2019, Notice - Professionals

User fees for national information system services are collected from service providers and pharmacies that have joined the Kanta Services. The fees are charged twice a year.

19/12/2019, Notice - Professionals

The national responsibilities for the Kanta Services will be updated as from 1 January 2020. A prominent change for the organisation clients is that in future Kela will be responsible for supporting the deployment of Kanta Services and for practical client cooperation.

04/12/2019, Notice - Citizens

My Kanta Pages is an online service, where everyone can see their own health data and prescriptions. The number of people visiting My Kanta Pages has increased considerably in recent years.

03/12/2019, Notice - Professionals

Up to now, social welfare and healthcare professionals have been identified in Kanta Services by the user's personal ID. Now the Terhikki number may be used in some cases. 

22/11/2019, Notice

A doctoral dissertation study evaluated at the University of Eastern Finland shows that patients find electronic health services easy to access, and they are motivated to use them to monitor their health. Doctors found the electronic prescription easy to use and believe that it improves patient safety.

20/11/2019, Notice

Kanta joins official Slush side event that concentrates on health and wellbeing technology. The aim is to increase knowledge of Finnish innovations and bring the key operators together.

31/10/2019, Notice - Developers

18/10/2019, Notice - Citizens

Nowadays, it is possible to buy medications on a Finnish electronic prescription in Estonian and Croatian pharmacies. Are you going to use the service? Read the instructions on how to do it simply.

15/10/2019, Notice - Professionals

Kela is currently unable to support mobile use of Kelain with all Android devices.

10/10/2019, Notice

According to a study on online brands conducted by Taloustutkimus, kanta.fi is still Finland’s third most highly valued online brand. Kanta.fi increased its valuation index, bypassing even Google. The user satisfaction index also grew compared with last year.

24/09/2019, Notice

The accessibility of e-Services is being improved in terms of contents and technology.

10/09/2019, Notice - Professionals

The chat robot now enables a round-the-clock advisory service. Customer feedback plays a key part in further development of the chat robot.

03/09/2019, Notice - Citizens

Give your vote to the kanta.fi web service in the Finnish Web Awards contest for the best online service in Finland.

30/08/2019, Notice

Pharmacist Elina Lämsä’s doctoral dissertation “Pharmacy customers’ experiences with electronic prescriptions – A survey during the nationwide implementation” is publicly examined at the University of Eastern Finland August 30th. The dissertation demonstrates that the introduction of electronic prescriptions has been successful from the perspective of pharmacy customers.

29/08/2019, Notice - Professionals

Several usability improvements have been made in My Kanta Pages on 29 August. Parents are invited to give a consent to access the medical records under the child's records, and users can now see additional information on eye and vision care in their Medical Records section.

22/08/2019, Notice - Citizens

Changes to the identification methods provided by banks that are becoming effective in September will also apply to Kela’s e-Services and My Kanta Pages, which use Suomi.fi e-identification.