Acting on behalf of a minor

Acting on behalf of a minor

A parent or guardian will gradually be able to act on behalf of all minors in My Kanta Pages.

Showing of data to a parent or guardian of a child over 10 years of age in My Kanta Pages will be possible once the healthcare organisation in question has made the necessary modifications in the patient data system. The modifications will proceed in accordance with the decisions of individual healthcare organisations. 

A minor is able to control whether their data can be viewed by their parent or guardian in My Kanta Pages. 

  • If a healthcare professional assesses the minor to be mature enough to decide on their own medical care, the minor has the right to refuse the showing of data related to the appointment to their parent or guardian. 
  • The maturity assessment is made during each appointment on the basis of, e.g. the child’s age, level of maturity and the reason for the appointment. 
  • A minor is not able to refuse the showing of all data to their parent or guardian as the decision and maturity assessment is made separately during every appointment.

You can ask your own healthcare provider when a parent or guardian is able to act on behalf of all minors in My Kanta Pages.

Old data that has been entered in My Kanta Pages after the child's 10th birthday, but before the change now taking place in the healthcare patient data systems, will not be shown to the parent or guardian in the future, either.

In My Kanta Pages, with respect to old data, only data that has been entered on a minor before their 10th birthday is shown to the parent or guardian (as from 1 August 2016).  

How can you act on behalf of a minor in My Kanta Pages?

When acting on behalf of a child, the parent or guardian

  1. logs in to My Kanta Pages with their own username and password
  2. Click the link Toisen puolesta asionti / Sköta ärenden för någon annan
  3. selects the child whose data they would like to view.

The right of a parent or guardian to view the child’s data is verified from the Population Information System. Acting on behalf of a minor is based on custody. It is not possible to act with a mandate on behalf of a minor.

In My Kanta Pages, a parent or guardian can do the following on behalf of a minor:

  • view prescriptions and health data
  • request a repeat prescription
  • acknowledge receipt of information concerning the Kanta Services
  • give their consent to data sharing concerning the Kanta Services.

It is not possible to acknowledge receipt of information or give or withdraw the consent to data sharing on behalf of a newborn until the child’s name has been registered in the Population Information System.

Acting on behalf of a minor in pharmacies and in the healthcare service

A parent or guardian can act on behalf of a minor with respect to all of their matters in pharmacies and healthcare services. They can also request to view and get a copy of the patient records of a minor unless this has been forbidden by the minor who is capable of making a decision.

A parent or guardian has the right to act on behalf of a minor on the basis of the custody relationship. If a parent or guardian is acting on behalf of a child at a pharmacy without the child’s Kela card or patient instruction sheet, the custody relationship will be verified from the Suomi.fi authorisation service with the consent of the parent or guardian.

The identity of the parent or guardian must be verified and the parent or guardian must provide the child’s personal identity code.

Why is a child’s data not shown in My Kanta Pages?

If a child’s data is not shown in My Kanta Pages, the reason could be that 

  • a maturity assessment has not been entered in the records of 10 to 17 year old minors because it is not yet possible in the patient data system of the healthcare organisation in question. 
  • showing of the data to a parent or guardian may be blocked if a minor has been assessed by the healthcare services to be mature enough to decide for their own care in terms of the care episode in question.
  • showing of data has been delayed in the healthcare service.

It is not possible to act on behalf of a child in the My Kanta Pages if the Kanta Services is unable to verify the right of access. These situations may arise if

  • a legal guardian has been appointed for the guardian themselves.
  • the child has a non-disclosure for personal safety reasons.

It is advisable to check this data in the Population Information System in the Digtal and Population Data Services Agency (suomi.fi).

Acting on behalf of a minor and joint custody

If a joint custody agreement for the child has been signed, this may affect how people act on the child’s behalf in the My Kanta Pages.

As of autumn 2020, it has been possible to register the division of duties in joint custody agreements in the Population Information System in an encoded format. As of January 2022, the My Kanta service is able to read joint custody agreements filed in this way. Guardians with a joint custody agreement are able to act on behalf of the child in the My Kanta Pages if their agreement has been registered in an encoded format.  

If the joint custody agreement has been registered in text format rather than an encoded format, guardians can be granted access in one of two ways:

  • If there is no encoded entry concerning child custody in the Population Information System, the guardians can use Suomi.fi to authorise one another to act on behalf of the child in the My Kanta Pages.
  • In some cases, the authority may re-register old joint custody agreements in an encoded format in the Population Register System. 

To find out whether your joint custody agreement has been encoded, please inquire at the Digital and Population Data Services Agency.

Non-disclosure for personal safety reasons affects who may act on behalf of a child and how

If a child or guardian has a non-disclosure for personal safety reasons, this will affect how it is possible to act on behalf of the child in the My Kanta Pages as follows:

  • If one of the guardians themselves has a non-disclosure for personal safety reasons, the other guardian will not be able to act on behalf of the child in the My Kanta Pages. In this case, the guardians can agree to authorise the guardian who does not have a non-disclosure for personal safety reasons to act on behalf of the child. Both guardians must confirm such an authorisation. 
  • If both guardians have a non-disclosure for personal safety reasons, neither guardian can act on behalf of the child. In such cases, the guardians can agree to authorise one or both guardians to act on behalf of the child. Both guardians must confirm such an authorisation.
  • If the child themselves has a non-disclosure for personal safety reasons, guardians cannot act on behalf of the child in the My Kanta Pages. The child’s non-disclosure for personal safety reasons cannot be overridden with an authorisation.

How can guardians authorise one another to act on behalf of the child in the My Kanta Pages?

Guardians can authorise one another using the Suomi.fi online service. 

  1. Go to Suomi.fi e-Authorizations.
  2. Identify yourself using online banking credentials, a certification card or mobile ID.
  3. Select Another person’s mandates and select the underage child whose care the authorisation concerns.
  4. Select Grant mandates.
  5. Enter the name(s) of the guardian(s) being authorised.
  6. Define the scope of the authorisation. Select the mandate Manage health care matters and set the validity period.
  7. The authorisation becomes valid once both guardians have confirmed it.

Person with right of access to information in the My Kanta Pages

A person with right of access to information concerning an underage child’s health may view the child’s details in the My Kanta Pages. Such a person may view test results, notes from an appointment or prescriptions but is not allowed to act on behalf of the child in the My Kanta Pages, e.g. to request the renewal of a prescription. 

The right of access to information is granted by a decision of a district court or a social welfare authority. This right must be entered into the Population Information System in an encoded format for the My Kanta Pages to allow access. 

Examples of a person with right of access to information include a parent who does not have custody or control over the child’s health care matters, or another support person for the child.

Find out more

Last updated 27.01.2022