All prescriptions must be issued electronically. A prescription may be issued in paper format only during disruptions and in exceptional situations. The pharmacy will record the paper prescription in the Prescription Centre in connection with dispensing it.

The information in the Prescription Centre is accessible by all social and health care units, healthcare professionals and pharmacies that have joined the electronic prescription service under conditions provided in the law. Professionals use the information through the patient records or pharmacy systems.

All data transfers between the healthcare system, pharmacies and the Prescription Centre take place encrypted between identified parties. Social and health care professionals using the Prescription Centre are identified with a smart card. In addition to users' identity, every prescriber's right to issue a prescription and every dispenser's right to dispense are verified. The prescribing and dispensing of a drug take place using information from the Pharmaceutical Database.

National operating models

The social welfare and healthcare units using the Kanta Services comply with harmonised national operating models. These include, e.g. harmonised recording practices, procedures in accordance with the self-monitoring plan in everyday tasks, principles of using and sharing data, and ensuring the functioning of Kanta Services in change situations.

Harmonised practices and technically uniform recording of data in the client data archive for social welfare services make it possible to utilise data in the patient’s or client’s healthcare supply chain between different operating units.

Last updated 5.1.2022