11.11.2025 Maintenance notice
Interruptions in the services in November 2025
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 25 November:...
28.10.2025 Fault notification
The problem detected in the Cross-Border Prescription has ended
The problem detected in the Cross-Border Prescription has ended. The problem started on 29.9.2025 at 16:00 and ended on 6.10.2025 at 16:00. Due to the disturbance, Finnish pharmacies couldn't...
1.10.2025 Fault notification
The problem detected in the outgoing text messages from the Kanta Services has ended
The problem detected in the outgoing text messages from the Kanta Services has ended. The problem started on 1.10.2025 at 7.00 and ended on 1.10.2025 at 15.24. Due to the problem, customers may...
1.10.2025 Fault notification
Technical problem affecting outgoing text messages from the Kanta Services
A technical problem is currently affecting outgoing text messages from the Kanta Services. The technical problem was first observed at 7.00 on 1 October 2025. Due to the problem, customers may...
30.9.2025 Fault notification
A problem has been detected in the Cross-Border Prescription
A problem has been detected in the Cross-Border Prescription. The problem started on 29.9.2025 at 16.00. Due to the disturbance, Finnish pharmacies cannot dispense electronic prescriptions from...
30.9.2025 Fault notification
The problem detected in the Cross-Border Prescription has ended
The problem detected in the Cross-Border Prescription has ended. The problem started on 29.9.2025 at 16:00 and ended on 30.9.2025 at 8:00. Due to the disturbance, Finnish pharmacies could not...
29.9.2025 Fault notification
A problem has been detected in the Cross-Border Prescription between Finland and Estonia.
A problem has been detected in the Cross-Border Prescription between Finland and Estonia. The problem started on 29.9.2025 at 16.00. Due to the disturbance, Finnish pharmacies cannot dispense...
25.9.2025 Maintenance notice
Interruptions in the services in October 2025
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 1 October:...
19.9.2025 Fault notification
Disruption in Suomi.fi e-Identification has ended – MyKanta functioning normally
The problem detected in the MyKanta service has ended. The technical problem was due to problems with the Suomi.fi e-identification. The problem started on 19.9.2025 at 08.09 and ended on 19.9.2025...
19.9.2025 Fault notification
Disruption in Suomi.fi e-Identification – affects logging into MyKanta
A technical problem has been detected in the MyKanta login. The technical problem is due to problems with the Suomi.fi e-identification. Due to the malfunction, some users are unable to log into...
17.9.2025 Fault notification
Disruption in Suomi.fi e-Identification has ended – MyKanta functioning normally
The problem detected in the MyKanta service has ended. The technical problem was due to problems with the Suomi.fi e-identification. The problem started on 17.9.2025 at 04.15 and ended on 17.9.2025...
17.9.2025 Fault notification
Disruption in Suomi.fi e-Identification – affects logging into MyKanta
A technical problem has been detected in the MyKanta login. The technical problem is due to problems with the Suomi.fi e-identification. Due to the malfunction, some users are unable to log into...
22.8.2025 Notice
It is now possible to renew prescriptions using the MyKanta application
The first version of the MyKanta application has been released in Finnish and Swedish. The mobile application now allows you to view and renew prescriptions, and to enable notifications concerning...
19.8.2025 Maintenance notice
Interruptions in the services in September 2025
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 2 September:...
11.8.2025 Fault notification
The problem detected in the Suomi.fi e-Identification has ended
The problem detected in the Suomi.fi e-Identification has ended. The problem started on 10.8.2025 at 00.40 and ended on 11.8.2025 at 8.45. Due to the disturbance, the service was partially out of...
9.8.2025 Fault notification
Disruption in Suomi.fi e-Identification – affects logging into MyKanta
A technical problem has been detected in the MyKanta login. The technical problem is due to problems with the Suomi.fi e-identification. Due to the malfunction, some users are unable to log into...
4.8.2025 Maintenance notice
Interruptions in the services in August 2025
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 5 August:...
23.7.2025 Fault notification - Professionals Fault notification - System developers
Technical issue affecting the Kanta code server has ended
The technical issue with the functioning of the Kanta code server has ended. The problem appeared at 04.49 on 21/7/2025, and ended at 10.30 on 23/7/2025. The issue impacted organisations signing up...
21.7.2025 Maintenance notice
Interruptions in the services in July 2025
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 21 July:...
21.7.2025 Fault notification - Professionals Fault notification - System developers
We have discovered a technical issue with the functioning of the Kanta code server. The issue impacts organisations signing up with the Kanta Services. The problem appeared at 04.49 on 21/7/2025,...