30.5.2026 Fault notification
The problem detected in the Patient Data Repository has ended
The problem detected in the Patient Data Repository has ended. The problem started on 30.05.2026 at 06.15 and ended on 30.05.2026 at 13.10. As a result of the disturbance, the Patient Data...
30.5.2026 Fault notification
Users of the Patient Data Repository may experience slower than normal performance.
Users of the Patient Data Repository may experience slower than normal performance. MyKanta and the Imaging Data Repository are also affected by the problem. The problem appeared at 06.15 on...
26.5.2026 Fault notification
The problem detected in the Patient Data Repository has ended
The problem detected in the Patient Data Repository has ended. The problem started on 26.5.2026 at 12.04 and ended on at 13.00. As a result of the disturbance, the Patient Data Repository was slow....
26.5.2026 Fault notification
A technical problem has been discovered in the Patient Data Repository
Users of the Patient Data Repository may experience slower than normal performance. MyKanta and the Imaging Data Repository are also affected by the problem. The problem appeared at 12.04 on...
18.5.2026 Maintenance notice
Interruptions in the services in May 2026
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 1 May:...
15.5.2026 Maintenance notice
Interruptions in the services in June 2026
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 4 June:...
15.5.2026 Fault notification
The problem detected in the Prescription service has ended
The problem detected in the Prescription service has ended. The problem started on 11.5.2026 at 19.10 and ended on 15.5.2026 at 9.10. Due to the disturbance, the service was partially out of...
13.5.2026 Fault notification
A technical problem has been discovered in the Prescription service
The problem prevents the processing of prescriptions in some patient information systems and it affects some prescriptions issued between 11/05 at 19:12 and 13/05 at 15:47. The problem appeared at...
13.5.2026 Notice - Citizens Notice - Professionals
High-quality recording and transparency to patient data support the care relationship
Patients’ access to their own electronic medical records supports their participation and increases their satisfaction with treatment. However, a recent study found that incorrect information,...
28.4.2026 Maintenance notice - Citizens
Prescription service downtime on 23 May 2026 from 22.00
We will be making updates to improve the performance of the Prescription service on 23 May 2026 from 22.00. As a result, the service will be down for about 3 hours, during which MyKanta users will...
22.4.2026 Maintenance notice
Interruptions in the services in May 2026
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 1 May:...
21.4.2026 Fault notification - Citizens
The problem detected in the MyKanta service has ended
The problem detected in the MyKanta service has ended. The problem started on 21.4.2026 at 8.55 and ended at 9.56. Due to the malfunction, the service was out of service. Due to the disturbance,...
21.4.2026 Fault notification
A problem has been detected in the Prescription service
A problem has been detected in the Prescription service. The problem started on 21.4.2026 at 3.55 and ended at 6.10. Due to the malfunction, the service was out of service. The Cross-Border...
21.4.2026 Fault notification - Citizens
A technical problem has been discovered in the MyKanta service
Users of the service may experience slower than normal performance. The problem appeared at 8.55 on 21.4.2026 and its cause is being investigated. Instructions for citizens in fault situations:...
21.4.2026 Fault notification
A problem was detected in Kanta-services
The problem started on 21.4.2026 at 8.56 and ended on 21.4.2026 at 9.00. Due to the malfunction, Kanta services were out of service. We apologize for the inconvenience. Kanta Services technical...
31.3.2026 Fault notification
The problem detected in the Cross-Border Prescription has ended
The problem detected in the Cross-Border Prescription has ended. The problem started at 13:40 on 31.3.2026 and ended at 15:10 on 31.3.2026. Due to the disturbance, Finnish electronic prescriptions...
31.3.2026 Fault notification
A technical problem has been discovered in the Cross-Border Prescription
The service is currently only partially available. The problem appeared at 13.40 on 31.3.2026, and its cause is being investigated. The next announcement is given as the situation changes. Due to...
19.3.2026 Maintenance notice
Interruptions in the services in April 2026
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 7 April:...
24.2.2026 Maintenance notice
Interruptions in the services in March 2026
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 5 March:...
11.2.2026 Fault notification
The problem detected in the MyKanta online service has ended
The problem detected in the MyKanta online service has ended. The problem started on 11.2.2026 at 13:38 and ended on 11.2.2026 at 14:00. Due to the malfunction, the service was out of service. We...
11.2.2026 Fault notification
A technical problem has been discovered in MyKanta
MyKanta is currently unavailable. MyKanta application is functioning normally. The problem appeared at 13:38 on 11/02/2026, and its cause is being investigated. Instructions for fault situations...
9.2.2026 Notice
Take part in the MyKanta survey funded by Aalto University and Kela
The results of the survey will be used to develop MyKanta and in scientific research aimed at assessing clients’ needs with regard to electronic services.
9.2.2026 Notice - Citizens Notice - Professionals
The prescription and patient data of Finns can now be utilised in new European countries
The movement of Finnish health and prescription data in Europe is expanding again. In the future, a Finnish electronic prescription can be used to obtain medicines in Latvia, and the patient data...
30.1.2026 Fault notification
The problem detected in the in the Kanta Services has ended
The problem detected in the in the Kanta Services has ended. Kanta Services was currently only partially available. The technical problem affected the following services: new MyKanta online service...
30.1.2026 Fault notification
A technical problem has been discovered in the Kanta Services
Kanta Services are currently only partially available. The technical problem affects the following services: new MyKanta online service MyKanta application Imaging Data Repository Kelain Kanta...
29.1.2026 Notice
The MyKanta application is now the only application in Finland that reminds you of booster vaccines
The MyKanta application will now remind all Finns aged 25, 45 and 65 of the tetanus booster vaccine. The reminder will help many people because it is easy to forget about vaccinations that are...
20.1.2026 Maintenance notice
Interruptions in the services in February 2026
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 7 February:...
22.12.2025 Maintenance notice
Interruptions in the services in January 2026
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 13 January:...
15.12.2025 Notice
The MyKanta application now meets client needs even better than before In addition to renewing prescriptions, the application now also enables the viewing of doctor’s or nurse’s records and...
12.12.2025 Notice - Citizens
Changes to MyKanta customer service opening hours during Christmas and the New Year
MyKanta customer service will be closed between 24 and 26 December 2025, on 1 January 2026 and on 6 January 2026. The kanta.fi online service provides answers to frequently asked questions. The...
8.12.2025 Fault notification
The problem detected in the MyKanta has ended
The problem detected in the MyKanta has ended. The problem started on 6.12.2025 at 8.06 and ended on 8.12.2025 at 9.18. Due to the technical problem, users could not save organ donation testaments,...
8.12.2025 Fault notification
A technical problem has been discovered in the MyKanta
MyKanta is currently only partially available. The problem appeared at 8.06 on 6/12/2025, and its cause is being investigated. The next announcement is given at 12.00 or as the situation changes. ...
24.11.2025 Maintenance notice
Interruptions in the services in December 2025
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 2 December:...
11.11.2025 Maintenance notice
Interruptions in the services in November 2025
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 25 November:...
28.10.2025 Fault notification
The problem detected in the Cross-Border Prescription has ended
The problem detected in the Cross-Border Prescription has ended. The problem started on 29.9.2025 at 16:00 and ended on 6.10.2025 at 16:00. Due to the disturbance, Finnish pharmacies couldn't...
1.10.2025 Fault notification
The problem detected in the outgoing text messages from the Kanta Services has ended
The problem detected in the outgoing text messages from the Kanta Services has ended. The problem started on 1.10.2025 at 7.00 and ended on 1.10.2025 at 15.24. Due to the problem, customers may...
1.10.2025 Fault notification
Technical problem affecting outgoing text messages from the Kanta Services
A technical problem is currently affecting outgoing text messages from the Kanta Services. The technical problem was first observed at 7.00 on 1 October 2025. Due to the problem, customers may...
30.9.2025 Fault notification
A problem has been detected in the Cross-Border Prescription
A problem has been detected in the Cross-Border Prescription. The problem started on 29.9.2025 at 16.00. Due to the disturbance, Finnish pharmacies cannot dispense electronic prescriptions from...
30.9.2025 Fault notification
The problem detected in the Cross-Border Prescription has ended
The problem detected in the Cross-Border Prescription has ended. The problem started on 29.9.2025 at 16:00 and ended on 30.9.2025 at 8:00. Due to the disturbance, Finnish pharmacies could not...
29.9.2025 Fault notification
A problem has been detected in the Cross-Border Prescription between Finland and Estonia.
A problem has been detected in the Cross-Border Prescription between Finland and Estonia. The problem started on 29.9.2025 at 16.00. Due to the disturbance, Finnish pharmacies cannot dispense...
25.9.2025 Maintenance notice
Interruptions in the services in October 2025
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 1 October:...
22.9.2025 Notice - Citizens Notice - Professionals
National online health care services are now an integral part of the everyday life of citizens in all the Nordic countries. In MyKanta, patient data is available on a wider scale than similar...
19.9.2025 Fault notification
Disruption in Suomi.fi e-Identification has ended – MyKanta functioning normally
The problem detected in the MyKanta service has ended. The technical problem was due to problems with the Suomi.fi e-identification. The problem started on 19.9.2025 at 08.09 and ended on 19.9.2025...
19.9.2025 Fault notification
Disruption in Suomi.fi e-Identification – affects logging into MyKanta
A technical problem has been detected in the MyKanta login. The technical problem is due to problems with the Suomi.fi e-identification. Due to the malfunction, some users are unable to log into...
17.9.2025 Fault notification
Disruption in Suomi.fi e-Identification has ended – MyKanta functioning normally
The problem detected in the MyKanta service has ended. The technical problem was due to problems with the Suomi.fi e-identification. The problem started on 17.9.2025 at 04.15 and ended on 17.9.2025...
17.9.2025 Fault notification
Disruption in Suomi.fi e-Identification – affects logging into MyKanta
A technical problem has been detected in the MyKanta login. The technical problem is due to problems with the Suomi.fi e-identification. Due to the malfunction, some users are unable to log into...
27.8.2025 Fault notification - Citizens
Disruption in Suomi.fi e-Authorizations has ended – MyKanta functioning normally
Due to a technical problem, it was not possible to act on behalf of another person in MyKanta. The technical problem was due to problems with the Suomi.fi e-Authorizations. The problem started on...
27.8.2025 Fault notification - Citizens
Disruption in Suomi.fi e-Authorizations – Affects acting on behalf of another person in MyKanta
Due to a technical problem, it is not possible to act on behalf of another person in MyKanta. The technical problem is due to problems with the Suomi.fi e-Authorizations. The problem appeared at...
22.8.2025 Notice
It is now possible to renew prescriptions using the MyKanta application
The first version of the MyKanta application has been released in Finnish and Swedish. The mobile application now allows you to view and renew prescriptions, and to enable notifications concerning...
19.8.2025 Maintenance notice
Interruptions in the services in September 2025
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 2 September:...
11.8.2025 Fault notification
The problem detected in the Suomi.fi e-Identification has ended
The problem detected in the Suomi.fi e-Identification has ended. The problem started on 10.8.2025 at 00.40 and ended on 11.8.2025 at 8.45. Due to the disturbance, the service was partially out of...
9.8.2025 Fault notification
Disruption in Suomi.fi e-Identification – affects logging into MyKanta
A technical problem has been detected in the MyKanta login. The technical problem is due to problems with the Suomi.fi e-identification. Due to the malfunction, some users are unable to log into...
4.8.2025 Maintenance notice
Interruptions in the services in August 2025
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 5 August:...
21.7.2025 Maintenance notice
Interruptions in the services in July 2025
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 21 July:...
10.7.2025 Fault notification
Watch out for scams posing as the Kanta Services and My Kanta Pages!
There are a lot of scam messages in circulation at the moment claiming to be from the Kanta Services or the MyKanta, but in fact these messages seek to redirect users to fake websites. You can come...
31.5.2025 Fault notification
Watch out for scams posing as the Kanta Services and My Kanta Pages!
There are a lot of scam messages in circulation at the moment claiming to be from the Kanta Services or the MyKanta, but in fact these messages seek to redirect users to fake websites. You can come...
28.5.2025 Fault notification
Disruption in Suomi.fi e-Identification has ended – MyKanta functioning normally
The problem detected in the MyKanta service has ended. The technical problem was due to problems with the Suomi.fi e-identification. The problem started on 27.5.2025 at 17.42 and ended on 27.5.2025...
27.5.2025 Fault notification
Disruption in Suomi.fi e-Identification – affects logging into MyKanta
A technical problem has been detected in the MyKanta login. The technical problem is due to problems with the Suomi.fi e-identification. Due to the malfunction, logging into MyKanta is not...
19.5.2025 Maintenance notice
Interruptions in the services in June 2025
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 3 June:...
6.5.2025 Fault notification
The problem detected in the Cross-Border Prescription has ended.
The problem detected in the Cross-Border Prescription has ended. The problem started on 06.05.2025 at 15.04 and ended on 06.05.2025 at 17.00. Due to the disturbance, the Cross-Border Prescription...