19.3.2026 Maintenance notice
Interruptions in the services in April 2026
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 7 April:...
24.2.2026 Maintenance notice
Interruptions in the services in March 2026
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 5 March:...
11.2.2026 Fault notification
The problem detected in the MyKanta online service has ended
The problem detected in the MyKanta online service has ended. The problem started on 11.2.2026 at 13:38 and ended on 11.2.2026 at 14:00. Due to the malfunction, the service was out of service. We...
11.2.2026 Fault notification
A technical problem has been discovered in MyKanta
MyKanta is currently unavailable. MyKanta application is functioning normally. The problem appeared at 13:38 on 11/02/2026, and its cause is being investigated. Instructions for fault situations...
9.2.2026 Notice
Take part in the MyKanta survey funded by Aalto University and Kela
The results of the survey will be used to develop MyKanta and in scientific research aimed at assessing clients’ needs with regard to electronic services.
9.2.2026 Notice - Citizens Notice - Professionals
The prescription and patient data of Finns can now be utilised in new European countries
The movement of Finnish health and prescription data in Europe is expanding again. In the future, a Finnish electronic prescription can be used to obtain medicines in Latvia, and the patient data...
30.1.2026 Fault notification
The problem detected in the in the Kanta Services has ended
The problem detected in the in the Kanta Services has ended. Kanta Services was currently only partially available. The technical problem affected the following services: new MyKanta online service...
30.1.2026 Fault notification
A technical problem has been discovered in the Kanta Services
Kanta Services are currently only partially available. The technical problem affects the following services: new MyKanta online service MyKanta application Imaging Data Repository Kelain Kanta...
29.1.2026 Notice
The MyKanta application is now the only application in Finland that reminds you of booster vaccines
The MyKanta application will now remind all Finns aged 25, 45 and 65 of the tetanus booster vaccine. The reminder will help many people because it is easy to forget about vaccinations that are...
20.1.2026 Maintenance notice
Interruptions in the services in February 2026
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 7 February:...
22.12.2025 Maintenance notice
Interruptions in the services in January 2026
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 13 January:...
15.12.2025 Notice
The MyKanta application now meets client needs even better than before In addition to renewing prescriptions, the application now also enables the viewing of doctor’s or nurse’s records and...
12.12.2025 Notice - Citizens
Changes to MyKanta customer service opening hours during Christmas and the New Year
MyKanta customer service will be closed between 24 and 26 December 2025, on 1 January 2026 and on 6 January 2026. The kanta.fi online service provides answers to frequently asked questions. The...
8.12.2025 Fault notification
The problem detected in the MyKanta has ended
The problem detected in the MyKanta has ended. The problem started on 6.12.2025 at 8.06 and ended on 8.12.2025 at 9.18. Due to the technical problem, users could not save organ donation testaments,...
8.12.2025 Fault notification
A technical problem has been discovered in the MyKanta
MyKanta is currently only partially available. The problem appeared at 8.06 on 6/12/2025, and its cause is being investigated. The next announcement is given at 12.00 or as the situation changes. ...
24.11.2025 Maintenance notice
Interruptions in the services in December 2025
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 2 December:...
11.11.2025 Maintenance notice
Interruptions in the services in November 2025
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 25 November:...
28.10.2025 Fault notification
The problem detected in the Cross-Border Prescription has ended
The problem detected in the Cross-Border Prescription has ended. The problem started on 29.9.2025 at 16:00 and ended on 6.10.2025 at 16:00. Due to the disturbance, Finnish pharmacies couldn't...
1.10.2025 Fault notification
The problem detected in the outgoing text messages from the Kanta Services has ended
The problem detected in the outgoing text messages from the Kanta Services has ended. The problem started on 1.10.2025 at 7.00 and ended on 1.10.2025 at 15.24. Due to the problem, customers may...
1.10.2025 Fault notification
Technical problem affecting outgoing text messages from the Kanta Services
A technical problem is currently affecting outgoing text messages from the Kanta Services. The technical problem was first observed at 7.00 on 1 October 2025. Due to the problem, customers may...