12.12.2025 Notice - Professionals Notice - Developers
Changes to organisational customer service opening hours during Christmas and the New Year
Customer service for social welfare and health care professionals and system suppliers will be closed between 24 and 26 December 2025, on 1 January 2026 and on 6 January 2026. Reports of disruption...
12.12.2025 Notice - Professionals Notice - Developers
Kanta services have functionalities that health and social services organisations must implement within the statutory time limits. It is now time to ensure that your organisation is on schedule.
8.12.2025 Fault notification
The problem detected in the MyKanta has ended
The problem detected in the MyKanta has ended. The problem started on 6.12.2025 at 8.06 and ended on 8.12.2025 at 9.18. Due to the technical problem, users could not save organ donation testaments,...
8.12.2025 Fault notification
A technical problem has been discovered in the MyKanta
MyKanta is currently only partially available. The problem appeared at 8.06 on 6/12/2025, and its cause is being investigated. The next announcement is given at 12.00 or as the situation changes. ...
24.11.2025 Maintenance notice
Interruptions in the services in December 2025
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 2 December:...
11.11.2025 Maintenance notice
Interruptions in the services in November 2025
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 25 November:...
28.10.2025 Fault notification
The problem detected in the Cross-Border Prescription has ended
The problem detected in the Cross-Border Prescription has ended. The problem started on 29.9.2025 at 16:00 and ended on 6.10.2025 at 16:00. Due to the disturbance, Finnish pharmacies couldn't...
1.10.2025 Fault notification
The problem detected in the outgoing text messages from the Kanta Services has ended
The problem detected in the outgoing text messages from the Kanta Services has ended. The problem started on 1.10.2025 at 7.00 and ended on 1.10.2025 at 15.24. Due to the problem, customers may...
1.10.2025 Fault notification
Technical problem affecting outgoing text messages from the Kanta Services
A technical problem is currently affecting outgoing text messages from the Kanta Services. The technical problem was first observed at 7.00 on 1 October 2025. Due to the problem, customers may...
30.9.2025 Fault notification
A problem has been detected in the Cross-Border Prescription
A problem has been detected in the Cross-Border Prescription. The problem started on 29.9.2025 at 16.00. Due to the disturbance, Finnish pharmacies cannot dispense electronic prescriptions from...
30.9.2025 Fault notification
The problem detected in the Cross-Border Prescription has ended
The problem detected in the Cross-Border Prescription has ended. The problem started on 29.9.2025 at 16:00 and ended on 30.9.2025 at 8:00. Due to the disturbance, Finnish pharmacies could not...
29.9.2025 Fault notification
A problem has been detected in the Cross-Border Prescription between Finland and Estonia.
A problem has been detected in the Cross-Border Prescription between Finland and Estonia. The problem started on 29.9.2025 at 16.00. Due to the disturbance, Finnish pharmacies cannot dispense...
25.9.2025 Maintenance notice
Interruptions in the services in October 2025
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 1 October:...
22.9.2025 Notice - Citizens Notice - Professionals
National online health care services are now an integral part of the everyday life of citizens in all the Nordic countries. In MyKanta, patient data is available on a wider scale than similar...
19.9.2025 Fault notification
Disruption in Suomi.fi e-Identification has ended – MyKanta functioning normally
The problem detected in the MyKanta service has ended. The technical problem was due to problems with the Suomi.fi e-identification. The problem started on 19.9.2025 at 08.09 and ended on 19.9.2025...
19.9.2025 Fault notification
Disruption in Suomi.fi e-Identification – affects logging into MyKanta
A technical problem has been detected in the MyKanta login. The technical problem is due to problems with the Suomi.fi e-identification. Due to the malfunction, some users are unable to log into...
17.9.2025 Fault notification
Disruption in Suomi.fi e-Identification has ended – MyKanta functioning normally
The problem detected in the MyKanta service has ended. The technical problem was due to problems with the Suomi.fi e-identification. The problem started on 17.9.2025 at 04.15 and ended on 17.9.2025...
17.9.2025 Fault notification
Disruption in Suomi.fi e-Identification – affects logging into MyKanta
A technical problem has been detected in the MyKanta login. The technical problem is due to problems with the Suomi.fi e-identification. Due to the malfunction, some users are unable to log into...
11.9.2025 Notice - Professionals
Kanta supports continuity of care in the freedom of choice pilot for persons aged 65 and over
It is important for patient data to move smoothly between different operators in the freedom of choice pilot for people aged 65 and over. Continuity of care can be ensured when patient data is...
22.8.2025 Notice
It is now possible to renew prescriptions using the MyKanta application
The first version of the MyKanta application has been released in Finnish and Swedish. The mobile application now allows you to view and renew prescriptions, and to enable notifications concerning...