21.3.2024 Fault notification
A problem has been detected in MyKanta
A problem has been detected in MyKanta. The problem started on 21.3.2024 at 10:24. Due to the malfunction, the service is out of service. The problem is under investigation. The next announcement...
20.3.2024 Maintenance notice
Interruptions in the services in April 2024
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 2 April:...
20.3.2024 Notice - Professionals Notice - Developers
Data communication links to Kanta access points will be updated in phases in 2024
The specifications for the technical connection models for the Kanta Services have been updated with further information. This information requires the organisations who administer the Kanta access...
19.3.2024 Notice - Professionals Notice - Developers
Exceptions in customer service opening hours for organizational customers at Easter
The customer service for social welfare and healthcare professionals and system suppliers is open on Thursday, 28 May 2024, between 7am and 1pm. Fault reports can be made 24/7 at Easter.
18.3.2024 Fault notification
A problem has been detected in MyKanta
A problem has been detected in MyKanta The problem started on 18.3.2024 at 15.07 and ended 18.3.2024 at 15.25. Due to the malfunction, the service was out of service We apologize for the...
7.3.2024 Notice - Developers
The certification process pages have been updated based on client feedback
We redesigned the kanta.fi pages describing the certification process based on client feedback from IT system providers, among other things. The certification process is for verifying the...
1.3.2024 Maintenance notice
Interruptions in the services in March 2024
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 16 March:...
2.2.2024 Fault notification - Professionals Fault notification - System developers
A problem has been detected in Kanta-services
A problem has been detected in Kanta-services. The problem started on 2.11.2023 at 10.00. As a result of the disturbance, Kanta-services are slow. The problem is under investigation. Instructions...
29.1.2024 Maintenance notice
Interruptions in the services in February 2024
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 6 February:...
11.1.2024 Maintenance notice
Interruptions in the services in January 2024
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 16 January:...
8.1.2024 Fault notification
The problem detected in Kanta-services has ended
The problem detected in Kanta services has ended. The problem started on 8.1.2024 at 10.15 and ended on 8.1.2024 at 10.51. As a result of the disturbance, Kanta services were slow. We apologize for...
8.1.2024 Fault notification
A problem has been detected in Kanta-services
A problem has been detected in Kanta-services. The problem started on 8.1.2024 at 10.15. As a result of the disturbance, Kanta-services are slow. The problem is under investigation. Instructions...
20.12.2023 Notice - Professionals Notice - Developers
Changes to organisational customer service opening hours during Christmas and the New Year
Customer service for social welfare and health care professionals and system suppliers will be closed between 25 and 26 December 2023 and on 1 January 2024. Reports of disruption can be submitted...
11.12.2023 Notice - Professionals Notice - Developers
Priorities for the Kanta Services in 2024 have been confirmed
In 2024, the development of the Kanta Services will focus on updating MyKanta and on support for the development of digitalisation in health care and social welfare services organisations.
11.12.2023 Notice - Professionals Notice - Developers
Email addresses intended for Kanta organisational clients will be merged
The electronic mailboxes intended for organisational clients, kantakehitys@kanta.fi and kanta@kanta.fi, will be merged on 1 January 2024, with the address kanta@kanta.fi remaining in use. The...
27.11.2023 Notice
Social welfare services data will become available in MyKanta in North Ostrobothnia
Clients will soon also be able to view their social welfare services client data in MyKanta. In the first phase, information will start to be available to clients of the North Ostrobothnia...
23.11.2023 Maintenance notice
Interruptions in the services in December 2023
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 4 December:...
27.10.2023 Maintenance notice
Interruptions in the services in November 2023
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause. 1 November:...
26.10.2023 Article
How to request a prescription renewal in the new MyKanta online service
The new version of MyKanta will be launched in stages from autumn 2023. The first functionality that you will be able to try out in the new version of MyKanta is the Prescriptions section.
18.10.2023 Notice - Developers
The use of the National Code Service from outside of Finland will be restricted
As of 15 January 2024, the current interfaces of the National Code Service will only be available in Finland, including the Åland Islands.