A technical problem has been detected in the Kanta Extranet

Kanta Extranet is currently unavailable. 

For Kelain, it will not be possible to register a new user or modify the customer information of a previously registered user.

The problem appeared at 13.01 on 06/02/2026, and its cause is being investigated.

Instructions for fault situations for Pharmacies as well as social welfare healthcare services: https://www.kanta.fi/en/professionals/instructions-for-fault-situations

Instructions for citizens in fault situations: https://www.kanta.fi/en/fault-situations

We are sorry for any inconvenience.

Kanta Services technical support
tekninentuki@kela.fi