Changes to MyKanta customer service opening hours during Christmas and the New Year

Notice Written on 17.12.2025

MyKanta customer service will be closed between 24 and 26 December 2025 and between 1 and 6 January 2026. The kanta.fi online service provides answers to frequently asked questions. The Kanta assistant chatbot is also available all day, every day.

MyKanta customer service helps with issues related to MyKanta over the telephone and by email. Customer service will be closed between 24 and 26 December 2025 and between 1 and 6 January 2026. Customer service will be open until 1.00pm on New Year’s Eve on 31 December 2025. Otherwise, customer service will be open as normal from 9 am to 4 pm. 

  • Telephone service: 020 634 4588 
  • Email: asiakaspalvelu@kanta.fi 
  • The Kanta Assistant chatbot answers questions related to things such as MyKanta and prescriptions. 

Kanta Services staff would like to wish all our customers a Merry Christmas and Happy New Year!