A problem has been detected in the Cross-Border Prescription
Fault notification
Written on 30.9.2025
A problem has been detected in the Cross-Border Prescription.
The problem started on 29.9.2025 at 16.00.
Due to the disturbance, Finnish pharmacies cannot dispense electronic prescriptions from Croatia, Lithuania, Poland, Portugal or Spain and Finnish electronic prescriptions cannot be dispensed in these countries.
The problem is under investigation.
We apologize for the inconvenience.
Kanta Services technical support
tekninentuki@kela.fi