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Current issues
01/10/2020, Fault notification - Professionals
The problem detected in the Kanta Extranet has ended
01/10/2020, Notice - Professionals
First parents or guardians can now also view the data of minors over 10 years of age in My Kanta Pages
The new feature will become available as and when the healthcare organisations deploy the changes in their own patient data systems. The necessary changes have already been made in the Kanta Services, enabling the viewing of data concerning all minors by their parents or guardians in My Kanta Pages.
28/09/2020, Fault notification - Professionals
A problem has been detected in the Kanta Extranet
28/09/2020, Maintenance notice - Professionals
Potential interruptions in the services in October
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause.
28/09/2020, Maintenance notice - Citizens
Potential interruptions in the services in October
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause.
18/09/2020, Maintenance notice - Professionals
We are improving Kanta Services – potential interruptions in the services on 14–20 September
Planned update and maintenance tasks that may result in interruptions to the use of the services during the week are published here. We apologise for any inconvenience this may cause.
15/09/2020, Fault notification
A problem has been detected in the Cross-Border Prescription
14/09/2020, Fault notification
The problem detected in the Cross-Border Prescription has ended
11/09/2020, Fault notification
The problem detected in the Cross-Border Prescription on 10.9.2020 continues.
11/09/2020, Maintenance notice - Professionals
We are improving Kanta Services – potential interruptions in the services on 21–30 September
Planned update and maintenance tasks that may result in interruptions to the use of the services during the week are published here. We apologise for any inconvenience this may cause.
31/08/2020, Notice - Professionals
You can now obtain medicines in Portugal on a Finnish electronic prescription – medicines are available in Finland on Portuguese and Croatian prescriptions
Medicines are gradually becoming available on Finnish electronic prescriptions in other European countries and, similarly, in Finland on prescriptions from other countries. In Portugal, you can obtain medicines on a Finnish prescription initially from one pharmacy, with the service set to be extended to other pharmacies later.
28/08/2020, Fault notification - Professionals
The problem detected in Kelain has ended.
28/08/2020, Fault notification - Professionals
A problem has been detected in the Kelain
28/08/2020, Fault notification
Technical problem with function for prescription renewal in text message service has ended
27/08/2020, Fault notification - Professionals
A problem detected in Kanta Extranet for pharmacies has ended
27/08/2020, Fault notification
Technical problem discovered in the function for prescription renewal in the text message service
24/08/2020, Fault notification
A problem has been detected in Kanta Extranet for pharmacies
21/08/2020, Maintenance notice - Professionals
We are improving Kanta Services – potential interruptions in the services on 7 – 13 September
Planned update and maintenance tasks that may result in interruptions to the use of the services during the week are published here. We apologise for any inconvenience this may cause.
21/08/2020, Maintenance notice - Professionals
We are improving Kanta Services – potential interruptions in the services on 31 August – 6 September
Planned update and maintenance tasks that may result in interruptions to the use of the services during the week are published here. We apologise for any inconvenience this may cause.
20/08/2020, Notice - Developers
The joint testing of the functionality to act on behalf of a minor can continue
In July 2020, the Ministry of Social Affairs and Health decided that the data systems will not include default settings based on age for recording estimated capacity for self-determination. The joint testing test cases have now been updated to conform to the new policy.