A problem has been detected in the Prescription service

A problem has been detected in the Prescription service. The problem started on 19.12.2023 at 12.39.

As a result of the disturbance, the Prescription service is slow.

The Cross-Border Prescription, Kelain and My Kanta Pages are also affected by the problem.

The problem is under investigation.

Instructions for fault situations for Pharmacies as well as social welfare healthcare services: https://www.kanta.fi/en/professionals/instructions-for-fault-situations

Instructions for citizens in fault situations: https://www.kanta.fi/en/fault-situations

We apologize for the inconvenience.

Kanta Services technical support:

tekninentuki@kanta.fi