A problem has been detected in The Cross-Border Prescription 16.10.2020

Fault notification Written on 19.10.2020 All fault notifications

A problem has been detected in The Cross-Border Prescription. The problem started on 16.10.2020.

Due to the problem, The Cross-Border Prescription is partially out of service and pharmacies outside of Finland are not able to search or dispense Finnish prescriptions.

Instructions for fault situations for Pharmacies as well as social welfare healthcare services

Instructions for citizens in fault situations

We apologize for the inconvenience.

Kanta Services technical support:

tekninentuki@kela.fi

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