A problem has been detected in the Cross-Border Prescription

Fault notification Written on 23.11.2021 All fault notifications

A problem has been detected in the Cross-Border Prescription. The problem started on 23.11.2021 at 14.27.

Due to the malfunction, the Finnish pharmacies can not dispense estonian prescriptions.

The problem is under investigation with Estonia.

Instructions for fault situations for Pharmacies as well as social welfare healthcare services: https://www.kanta.fi/en/professionals/instructions-for-fault-situations

Instructions for citizens in fault situations: https://www.kanta.fi/en/fault-situations

We apologize for the inconvenience.

Kanta Services technical support:

tekninentuki@kela.fi

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